Finabeo Privacy Policy
Information We Collect
Depending on the context in which you interact with us, we may collect or receive the following types of information, including Personal Information, from and about you:
- When you submit requests or inquiries on our Website (including when registering for content such whitepapers and requesting additional information, services, or support from us), we may collect your name, job title/level, company name, address, phone number, e-mail address, country, and certain company information.
- When you correspond with us via email, we may collect the Personal Information included in your e-mail.
- Any Personal Information you submit in a bulletin board or chat room on our Website. Please note that any Personal Information you submit there will be posted online and can be read, collected, or used by other visitors to these forums. We are not responsible for third party use of the Personal Information you choose to submit in these forums. We also reserve the right, at our sole discretion, to remove any content you may post on our Website.
- When you visit our Website we collect certain information automatically. This includes device information such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type, and information about the actions you take on our Website, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Website. We also use session replay technologies to visualize how visitors interact with our Website.
- Like many websites, we use “cookies” to collect visitor information. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. If you have provided your name or other contact information to us via a web form, we are able to link that information back to the cookie. Using cookies makes it possible for us to recognize your browser when you visit and to tell us whether customers and visitors have visited the Website previously. This information may also be used to provide you with information that we believe to be relevant to you based on your actions on our Website. Please review the “Cookies and Web Beacons” section below to learn more.
- We may also infer or derive information about you from the other information we collect. For example, we may infer your approximate location from your IP address.
- We may collect Personal Information from our existing and prospective Customers, vendors, and partners
- We collect information about Customers’ use of the Software Services including in a log file (e.g;, when a user logs, its use of the system).
- With Customers’ consent, we may post Customers’ testimonials, which may include Personal Information such as their name, on the Website about their use of the Software Services.
- Customers contact details to send them information about our products or services.
- Personal Information of Vendors’ and Partners’ Employees as provided by Vendors or Partner for purposes of the vendor’s services or in furtherance of the relevant partner relationship.
How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide, maintain, and improve the Website and our fintech services.
- Customer Communication: To send account updates, customer service responses, and marketing communications (if you have opted in).
- Analytics and Improvement: To analyze user behavior, diagnose technical issues, and enhance user experience.
- Compliance and Security: To comply with legal obligations, enforce our terms of service, and protect against fraud and unauthorized activities.
How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: With trusted third parties who assist us in operating the Website, processing transactions, or providing other services (e.g., IT services, payment processing, marketing).
- For Legal and Regulatory Purposes: If required by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, comply with judicial proceedings, or respond to lawful requests by public authorities.
- Business Transfers: In connection with mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction, subject to the acquiring entity’s adherence to this Privacy Policy.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted to or through our Website.
Your Rights and Choices
We may share your information in the following circumstances:
- Access and Correction: You have the right to access and update your personal information held by us. If you wish to review or modify your data, please contact us.
- Opt-Out: You may opt out of receiving marketing emails by following the unsubscribe instructions included in each message or by contacting us directly.
- Cookie Management: Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect the functionality of our Website.
GDPR
This section applies to individuals in the European Economic Area (“EEA”), the United Kingdom, and Switzerland.Where we process Personal Information as a data controller, we do so in reliance on the following lawful bases:
- To perform our responsibilities under our contract with you (e.g., granting you access to and providing the products and services you requested).
- When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).
- To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications).
- When we have your consent to do so (e.g., to send you marketing communications). When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time.
Please see the “Your Rights and Choices” section above for information about your privacy rights and how to exercise them. In addition, you can object to certain processing or request that we restrict certain processing by contacting us as described in the “How to Contact Us” section below. You can also lodge a complaint with the data protection authority as follows:
- For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
- For individuals in the UK: https://ico.org.uk/global/contact-us/
- For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
We retain Personal Information as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Policy.
Where we process Personal Information as a data processor in connection with providing the Software Services, we have added EU General Data Protection Regulation provisions to our contractual commitments to our customers. Among other things, these terms obligate Finabeo to:
- Process personal data based on customer instructions or applicable laws.
- Ensure that personnel accessing personal data are subject to confidentiality duties.
- Apply technical and administrative measures to protect personal data.
- Assist customers in responding to requests from individuals about their personal data.
- Assist customers in fulfilling their legal duties including regarding notification of data breach.
- Delete personal data at the conclusion of the contracted services except where retention is required or permitted by law.
- Provide customers with information required to fulfill regulatory and audit obligations.
International Data Transfers
Your information may be stored and processed on servers located in countries outside your home jurisdiction. We take appropriate measures to ensure that your data receives an adequate level of protection in accordance with applicable laws.
Children's Privacy
The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: hello@finabeo.com
- Mailing Address: Digital Security Hub(DiSH), Heron House, 1 Lincoln Square, Manchester, M2 5LN.